Privacy Policy
1. Introduction
At Minter Bay Dairy Goats, accessible at minterbaydairygoats.com, we value your privacy and are fully committed to protecting your personal data. We handle your information with the utmost care and in accordance with the applicable data protection legislation, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant international privacy laws. This Privacy Policy outlines the types of personal information we collect, the purposes for which we process it, and the rights you have in relation to your data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to the personal data we collect through minterbaydairygoats.com and the services we provide via this platform. The data controller responsible for your personal data is Minter Bay Dairy Goats. All queries or concerns about the processing of your personal data by this website should be directed to [email protected].
3. Categories of Data Processed
We process various categories of personal information, which we collect either directly from you, through your interactions with our website, or via automated technologies.
a. Usage Data:
We collect data about how users access and interact with the website. This may include browser type and version, IP address, operating system, referring URLs, session duration, and other diagnostic data used to analyze and improve website functionality.
b. Account Data:
If you create an account with us, we collect personal identifiers such as your full name, email address, telephone number, billing address, and shipping address.
c. Profile Data:
Information relating to your preferences, user behavior, product purchase history, and communication preferences, including any details you voluntarily provide within your personal account profile.
d. Communication Data:
This includes information that you provide when communicating with us, such as queries submitted to customer support, responses to surveys, and the history of your interactions with our team.
e. Technical Data:
Information about your device and connection, such as your internet protocol (IP) address, browser plug-in types and versions, device identifiers, and geolocation data derived from IP or device configurations.
f. Transaction Data:
We collect information related to purchases made through our platform, including payment information (processed securely via third-party payment providers), order details, delivery addresses, and confirmation of receipt.
g. Preference Data:
Information collected to manage your communication and marketing preferences, including your expressed interests in particular products and services, and whether you’ve consented to receiving newsletters, offers, or special updates.
4. Legal Bases for Processing
We process your personal data under several legal grounds depending on the context and types of information involved:
– Consent: We rely on consent for processing personal data related to marketing communications and certain cookies.
– Contract: We process your data to fulfil our contractual obligations when you make a purchase or register for services.
– Legal Obligation: We may process your information to comply with obligations under tax legislation, fraud prevention, or record-keeping requirements.
– Legitimate Interests: Where appropriate, we rely on our legitimate interest to analyze and improve our platform, prevent fraud, maintain website security, and ensure the effectiveness of our communications.
5. Your Rights
Under the GDPR and CCPA, you have several rights regarding the personal data we hold about you. These include:
– Right of Access: You may request details of the personal information we hold and how it is processed.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: Under certain conditions, you may request the deletion of your personal data.
– Right to Restrict Processing: You have the right to limit how we use your information.
– Right to Data Portability: You may request a structured, machine-readable copy of your data for transfer to another service provider.
– Right to Opt-Out: Under CCPA, you have the right to opt-out of the sale or sharing of your personal information.
– Right to Non-Discrimination: We will not discriminate against you for exercising your legal privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement a robust set of technical and organizational security measures to protect your personal information. These include—but are not limited to—SSL/TLS encryption, strict access controls, multi-factor authentication, regular security training for staff, secure data backups, and vulnerability assessments. While no system can guarantee absolute security, we maintain industry-leading standards to protect your data against unauthorized access, disclosure, alteration, or destruction.
7. International Transfers
Your personal data may be transferred to and processed in countries outside the jurisdiction in which you reside. Where such transfers occur, we implement safeguards such as Standard Contractual Clauses approved by the European Commission or rely on adequacy decisions to ensure that your data enjoys an equivalent level of protection.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting obligations.
– Account and Profile Data: Retained for as long as your account remains active or as required by law.
– Transaction Data: Retained for up to 7 years to comply with financial and tax regulations.
– Technical and Usage Data: Retained for up to 24 months to monitor functionality and optimize user experience.
– Marketing Preferences and Communication Data: Retained until you opt-out or request deletion.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We categorize cookies as follows:
– Essential Cookies: Necessary for website functionality, such as security and log-in processes.
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Collect aggregated usage data to help us understand website performance and user interaction.
– Performance Cookies: Aid in analyzing server loads, page speeds, and system diagnostics.
10. Cookie Management and GDPR/CCPA Compliance
You can manage your cookie preferences through your browser settings or the cookie consent tool provided on our website. Under GDPR and CCPA, you are entitled to opt-out of non-essential cookie tracking. You may also request that previously stored cookies be deleted, which may impact certain site functionality.
11. Special Protections for Children
Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from anyone in this age group. If we become aware that we have collected information from a child under 13 without verified parental consent, we will delete such data promptly.
12. Policy Updates
We reserve the right to revise this Privacy Policy from time to time, particularly to accommodate legal or operational changes. Updated versions will be published on minterbaydairygoats.com. We encourage users to review this policy periodically to remain informed of how we protect your data. Where required, we will notify you of significant changes via email or website banners prior to implementation.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:
Minter Bay Dairy Goats
Email: [email protected]
Website: minterbaydairygoats.com
We are committed to full compliance with data protection regulations and to respecting your privacy rights. Please reach out to us with any privacy-related inquiries or concerns.