Privacy Policy
1. Introduction
At Minter Bay Dairy Goats, accessible at minterbaydairygoats.com, we are committed to maintaining the privacy, protection, and security of our website visitors and customers. We value your trust, and we handle your personal data responsibly, transparently, and in accordance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website or engage with us through our services, and details the rights you hold in relation to your personal data.
2. Scope and Data Controller
This Privacy Policy applies to all interactions with our website, minterbaydairygoats.com, and governs the collection and processing of personal data obtained directly or indirectly from users. For the purposes of applicable privacy laws, Minter Bay Dairy Goats is the “data controller” of your personal information.
If you have questions about this policy or how your data is managed, please contact us at [email protected].
3. Categories of Data Processed
We may collect, process, and store various categories of personal data depending on how you interact with our website and services:
a) Usage Data
Includes information about how you access and use the website such as your IP address, browser type, operating system, date and time of visit, referring URLs, and browsing behavior across pages.
b) Account Data
If you create an account or make a purchase, we may collect identifying information including your full name, physical address, email address, and phone number.
c) Profile Data
Includes information you provide regarding your preferences, purchase history, saved items, and engagement behavior on minterbaydairygoats.com.
d) Communication Data
Includes records of your correspondence with us, support requests, inquiries through our contact page, or interactions via email to [email protected].
e) Technical Data
Refers to technical identifiers such as device information, operating system configuration, screen resolution, and internet service provider data for performance optimization.
f) Transaction Data
Includes billing and shipping details, order history, and any financial transaction metadata arising from purchases or services completed through minterbaydairygoats.com. Note: We do not store full credit card or payment account information; such data is processed securely through third-party payment processors.
g) Preference Data
Includes your expressed choices regarding marketing communications, product category interest, and consent preferences for data use (e.g., newsletter opt-ins or third-party sharing consent).
4. Legal Bases for Processing
We process your personal data only when lawfully permitted to do so under GDPR and CCPA. The lawful bases under which we process your data include:
– Consent: Where you have explicitly consented to data processing (e.g., signing up for a newsletter).
– Contractual Necessity: Where data is required to fulfill contracts (e.g., for order fulfillment or account management).
– Legal Obligation: Where processing is required to comply with legal or regulatory obligations.
– Legitimate Interest: Where processing is necessary for our legitimate interests (e.g., to improve website usability or maintain customer relationships) and these are not overridden by your rights.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Right to Access: You may request confirmation of whether your personal data is being processed and, if so, to receive a copy.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data we hold.
– Right to Erasure: You may request deletion of your data where there is no compelling reason for its continued processing.
– Right to Restriction: You may request limited use of your data in specific circumstances.
– Right to Data Portability: You may request to receive your personal data in a portable format to use it for your own purposes across different services.
To exercise any of these rights, please contact us at [email protected]. We will respond within applicable regulatory timeframes and reserve the right to verify your identity before fulfilling a request in order to protect your data.
6. Security Measures
We implement rigorous administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of your data, including:
– Encryption of data in transit via HTTPS and other transport-layer security protocols.
– Role-based access controls and audit logging to prevent unauthorized access.
– Routine security monitoring, backups, and vulnerability scanning.
– Staff training in data handling and security principles to ensure privacy-first practices.
7. International Transfers
In cases where personal data is transferred outside your country of residence (including to countries that may not have equivalent data protection laws), we ensure appropriate safeguards are in place. These may include the use of Standard Contractual Clauses (SCCs) approved by the European Commission, data processing agreements, and supplementary security measures, consistent with GDPR mandates.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Retention periods vary by data category:
– Account and Profile Data: Retained until you delete your account or for up to 5 years of inactivity.
– Transaction and Communication Data: Retained for 7 years for tax, regulatory, and compliance purposes.
– Technical and Usage Data: Retained for up to 24 months for analytics and performance improvements.
– Marketing and Preference Data: Retained until consent is withdrawn or upon request for deletion.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience and provide essential functionality:
– Essential Cookies: Necessary for website operation, such as session tracking and access control.
– Functional Cookies: Facilitate user preferences, like language and region settings.
– Analytics Cookies: Collect anonymized data for performance monitoring and usage trends (e.g., via Google Analytics).
– Performance Cookies: Help improve loading time and responsiveness through system optimization.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, you have control over your cookie preferences. You may manage or disable cookies via your browser settings or opt-out mechanisms provided on our site. Where required by law, non-essential cookies (analytics and marketing) are only used with your explicit consent. For California residents, we honor “Do Not Track” and other consumer opt-out signals.
11. Children’s Privacy
Our website and services are not intended for, nor knowingly directed toward, children under the age of 13. We do not knowingly collect personal data of minors. If we become aware that we have inadvertently collected information from a child under 13, we will delete such data promptly. If you believe that a child has provided us with their data, please contact us immediately at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our data practices. Material changes will be posted prominently on our website and, where required, we will notify users directly. We encourage you to review this policy regularly to stay informed about how your data is safeguarded.
13. Contact Us
If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://minterbaydairygoats.com
We are committed to upholding data privacy and security, and are fully compliant with regulating frameworks including GDPR and CCPA. Please reach out if you believe your data has been misused or if you would like to exercise your privacy rights.